Register for your next step.

TechStep Academy Terms and Conditions Updated 9 October 2026

1. Registration and your place

• Registration is complete once we have received your completed registration form and payment (in full, or the deposit).
• Your place in a class is secured on a first-come, first-served basis. Class sizes are limited.
• We confirm your start date, class times and, for in-person classes, the exact venue address in Blackheath, Cape Town before your first class.

2. Fees and payment

• Course fees are as published on www.techstep.co.za/pricing at the time you register. Each fee covers one full course, which usually runs over one to two months.
• You may pay in full, or pay a 30% deposit to secure your place and settle the balance in up to three monthly instalments.
• We send you an invoice with our banking details. Use the reference on the invoice when you pay.
• All instalments must be paid before the course ends. Certificates are issued only once the full fee has been paid.
• If an employer or sponsor pays, the learner remains responsible for any amount the employer or sponsor does not pay.

3. Cancellations, refunds and transfers

• Cancel 7 days or more before your course starts: full refund, less an administration fee of R250.
• Cancel less than 7 days before your course starts: the deposit is not refundable, and any amount paid above the deposit is refunded.
• After the course has started, fees are not refundable. You may transfer once, free of charge, to a later intake of the same course within 6 months.
• If TechStep Academy cancels or postpones a course, you choose between a full refund and a place in the next intake.
• Refunds are paid by EFT within 14 days.

4. Attendance and certificates

• Please arrive on time. Missed sessions are not repeated, but your facilitator will help you catch up where possible.
• To receive a certificate you must attend at least 80% of the sessions and pass the practical assessment.
• Certificates show your full name and, as a security feature, your ID or passport number. Certificates can be verified at www.techstep.co.za/verify.

5. Online classes

• For live online classes you need a computer with a webcam and microphone, and a stable internet connection. Data costs are your responsibility.
• Online sessions may be recorded for learners of the same class to review. Recordings are not shared publicly.

6. Conduct, equipment and safety

• Treat fellow learners and staff with respect. Harassment, discrimination or disruptive behaviour may lead to removal from the course without a refund.
• Training devices are provided in class. Learners who damage equipment through deliberate misuse may be asked to pay for repairs.
• Bring your own laptop if you prefer. You are responsible for your own belongings and personal devices.
• Schedules may change for reasons beyond our control, such as load-shedding or public holidays. We will reschedule missed sessions.

7. Learners under 18

• A parent or legal guardian must complete section 6 of the registration form and accept these terms on the learner's behalf.

8. Privacy (POPIA)

• TechStep Academy collects the personal information in this form to register you, run your course, communicate with you, process payments and issue and verify your certificate.
• We keep your information securely, share it only where needed to deliver your course (for example with an employer who pays for you), and never sell it.
• You may ask to see, correct or delete your personal information, or withdraw optional consents, by emailing admin@techstep.co.za.
• Photos are used for marketing only if you have ticked the optional media consent.

9. General

• TechStep Academy may update these terms. The version that applies to you is the one in force on the date you register.
• Questions? WhatsApp or call 078 849 1129, call 061 652 1156, or email admin@techstep.co.za.